Privacy Policy
We value your trust. This policy outlines how Hotel Sakura collects, protects, and uses your information across our website and Android application.
Scope of Policy
This policy applies to the Hotel Sakura public website and our official Android mobile application. It covers your browsing activity, viewing of content, and submission of inquiries. Please note that this policy does not extend to third-party websites or services linked from our platform.
Information We Collect
We collect details you voluntarily provide in inquiry forms, such as your name, email, phone number, and stay preferences. We also gather limited usage data (e.g., pages visited, device type) to enhance platform performance.
How We Use Information
- Processing inquiries and reservations
- Personalizing your experience and offers
- Improving security and service quality
Critical Privacy Information
Accounts & Auth
Login and signup features are strictly for hotel management staff. Guests do not create accounts or log in.
Payments
We do not collect or process payments online. All financial transactions are handled offline via official hotel staff.
Data Sharing
We do not sell your personal data. We may share information with trusted service providers (hosting, analytics, communications) who are bound by confidentiality agreements. We may also disclose information if required by law.
Cookies & Tracking
We use cookies to ensure core website functionality, remember your preferences, and analyze traffic. You can control cookie settings through your browser. Note that disabling cookies may affect some site features.
Data Security
We employ administrative, technical, and physical safeguards to protect your data. While we strive for maximum security, no digital transmission or storage method is 100% secure.
Have Privacy Concerns?
If you have questions about this policy or wish to exercise your data rights, please contact our team.
Contact Us